Refund policy

Changed your mind?

You can return unworn, unwashed items in their original condition within 14 days of delivery for a refund.

• Email us at localhours.to@gmail.com with your order number and the item you'd like to return. Please don't send anything back before we reply.
• We'll email you the address to send it back to.
• Return shipping is paid by you, and we recommend a tracked service.
• Once your return arrives and passes inspection, we'll refund the item price to your original payment method within 5–10 business days. The original shipping cost isn't refundable.

Damaged, misprinted or wrong item?

That's on us. Email us at localhours.to@gmail.com within 7 days of delivery with your order number and a photo of the problem. We'll send a free replacement or give you a full refund, whichever you prefer. You won't need to send the item back.

Sizing

Please check the size guide on each product page before ordering. Because every piece is made to order, we can't exchange sizes directly, but you're welcome to return the item under the policy above and place a new order.

Cancellations

Orders can be cancelled within 12 hours of purchase by emailing localhours.to@gmail.com. After that, your piece is already in production.

Questions?

Email us at localhours.to@gmail.com. We usually reply within 1–2 business days.